 |
Articles on Net Auction Success |
|
|
Navigation |
|
Featured Article |
|
Net Auction Articles |
|
 "An e-biz in every closet... Get into Auction Action!" Now Updated and FREE! Click here to download.
Online Auction Sellers - free yourself from ebay dependency. Learn how to build stronger businesses that you own. Also, learn how to diversify your interests and grow your equity. Click here to learn how. |
|
An eBay Seller's Checklist for Success
Being a seller is a lot of responsibility, and sometimes you might feel like you're not doing everything you should be. This simple checklist will help you keep on top of things. Have you found out everything you possibly could about your items? Try typing their names into a search engine - you might find out something you didn't know. If someone else is selling the same thing as you, then always try to provide more information about it than they do. Do you monitor the competition? Always keep an eye on how much other items the same as or similar to yours are selling, and what prices they're being offered at. There's usually little point in starting a fixed price auction for £100 when someone else is selling the item for £90. Have you got pictures of the items? It's worth taking the time to photograph your items, especially if you have a digital camera. If you get serious about eBay but don't have a camera, then you will probably want to invest in one at some point. Are you emailing your sellers? It's worth sending a brief email when transactions go through: something like a simple "Thank you for buying my item, please let me know when you have sent the payment". Follow this up with "Thanks for your payment, I have posted your [item name] today". You will be surprised how many problems you will avoid just by communicating this way. Also, are you checking your emails? Remember that potential buyers can send you email about anything at any time, and not answering these emails will just make them go somewhere else instead of buying from you. Do your item description pages have everything that buyers need to know? If you're planning to offer international delivery, then it's good to make a list of the charges to different counties and display it on each auction. If you have any special terms and conditions (for example, if you will give a refund on any item as long as it hasn't been opened), then you should make sure these are displayed too. Have you been wrapping your items correctly? Your wrapping should be professional for the best impression: use appropriately sized envelopes or parcels, wrap the item in bubble wrap to stop it from getting damaged, and print labels instead of hand-writing addresses. Oh, and always use first class post - don't be cheap. Do you follow up? It is worth sending out an email a few days after you post an item, saying "Is everything alright with your purchase? I hope you received it and it was as you expected." This might sound like giving the customer an opportunity to complain, but you should be trying to help your customers, not take their money and run.
Being a really good eBay seller, more than anything else, is about providing genuinely good and honest customer service. That's the only foolproof way to protect your reputation. Paul is Head of Training for a major UK Charitable Organisation with a wealth of experience in personal development, management development, e-learning and operational management. In addition he owns PK eBooks (http://www.pk-ebooks.co.uk) two sites specifically aimed at those who want to successfully sell on eBay http://www.ebay-profits.co.uk and http://www.info-entrepreneurs.co.uk
|
|
Recent Articles 10 Steps To Successful Selling On Ebay. So you want to be a successful seller with your own eBay business, do you? Here's a simple, ten-step path to eBay enlightenment. Step 1: Identify your market. Take a while to sit and watch for what sells and what doesn't out of the... The Ebay Revolution - A Beginners Guide With E bay being one of the most searched for terms on the internet today,[ approx 24 million people last month], it is hardly suprising that more and more everyday people are turning away from the 9-5 job scene, and looking at the income... What sells on Auction Sites Auction sites such as EBay are the perfect place to start a at home business. Many people love to sell on auction sites because it requires little capital or none at all. In a recent poll many sellers started out selling odds and ends found around...
Check out the Site Build It! Action Guide. Have a free, "inside" look at the Guide that SBIers actually use. This is the best and most affordable way for you to build a flourishing, profitable small business on the Net. |
|
mynas.ksinclair.com | Make Your Net Auction Sell | Net Auction Books |
|